Returns & Exchanges

At Catch Pro Australia, we want you to love your new fashion finds, which is why we offer a flexible 30-day return policy for all unworn and tagged items. If your purchase isn't the perfect fit or style, our streamlined exchange process ensures you get exactly what you need without the hassle.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all garment tags are attached and the products are in original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal and drop off your package at any Australia Post location.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects your return, we will process your full refund or dispatch your new exchange size within 3-5 business days.